Hi there!

How can we help you?

Refund

How long is my warranty?

When you shop with us you get a 2-year warranty on all products. In addition, you can get 1 year extra warranty if you simply join our customer club – and of course it’s free!

Read more about the warranty right here.

Join the Customer Club right here.

How long can I return my items?

We have a 30-day return policy when you shop at Podspeakers. The return period expires 30 days after the day you received your item. If you have ordered several items in one order, but they are delivered individually, the return period runs from the day you receive the last item.

I have received a damaged / defective item – what do I do?

If you have received an item that is damaged or somehow has defects, we ask you to write an email to hello@scandyna.dk after which we will find a solution to the problem together.

The solution will usually be that we send you a new item without charge and at the same time take the defective item back.

I have regretted my purchase; how do I return the package?

At Scandyna, we offer 30 days of Buy & Try, which means you can regret your purchase 30 days after the purchase date. The return period expires 30 days after the day you received your package.

If you have regretted your purchase, please send us an email at hello@scandyna.dk after which we will inform you on how to proceed with the return.

Once you have notified us that you want to return your purchase, you have 14 days to send the item back to us. You must pay for return shipping, and you are responsible if damage occurs during transport.

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